In one sentence: Your photos are converted entirely inside your own web browser. They are never uploaded to us, never stored, and never seen by anyone. We literally cannot access them.
This Privacy Policy explains how My Pics Don't Work ("we", "us", "the site"), available at mypicsdontwork.com, handles information when you use our image conversion tool. We've tried to keep it in plain language.
Our converter runs using technology built into your web browser. When you drop a photo onto the page, the conversion from formats like HEIC to JPG happens locally, on your own computer or phone. The image data is never transmitted to our servers or to any third party. We do not receive, see, store, copy, or back up your photos in any way. When you close or refresh the page, any converted files are gone from memory.
We do not require an account, a login, an email address, or any personal information to use the tool. We do not ask you to register, and we do not collect names, addresses, or payment details.
Like most websites, our hosting provider may automatically log basic, non-identifying technical data (such as anonymized IP addresses, browser type, and pages visited) for security and to understand general traffic levels. This is standard server activity and is not linked to your identity or your photos.
We may use a privacy-respecting analytics tool to understand how many people visit the site and which pages are popular, so we can improve it. If we use analytics, it measures aggregate, anonymized usage only — it does not access your photos and does not personally identify you. (If you add a specific analytics provider such as Google Analytics or Plausible, name it here.)
We may display advertisements to keep the tool free. If we use a third-party advertising network such as Google AdSense, that network may use cookies or similar technologies to show relevant ads and measure their performance. These advertising cookies are set by the ad network, not by us, and are governed by the ad network's own privacy policy. You can typically manage ad personalization through your browser settings or the ad provider's preferences page. (Once you enable a specific ad network, name it and link to its privacy policy here — AdSense reviewers look for this.)
The core converter does not require cookies to function. Any cookies present would come from optional analytics or advertising described above. You can disable cookies in your browser at any time; the conversion tool will still work.
This site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes will be reflected here.
If you have any questions about this Privacy Policy, please reach us via our contact page.